𝚂𝚑𝚒𝚙𝚙𝚒𝚗𝚐 𝙿𝚘𝚕𝚒𝚌𝚢

Shipping Policy

At Brightwell Beauty, we’re committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below.

Order Processing

Orders are typically processed within 1–3 business days after payment has been received and verified. Orders are not processed or shipped on weekends or holidays.

Please note that processing times may be longer during periods of high order volume or holidays.

Shipping Times

Delivery times vary depending on the product, supplier, and shipping destination. Estimated delivery times will be provided at checkout whenever available.

Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Rates

Shipping costs are calculated at checkout based on your order and delivery location.

We may offer free shipping promotions on qualifying orders. Current promotions will be displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to become available.

Multiple Shipments

Because we partner with multiple trusted suppliers, items purchased in the same order may arrive in separate packages and at different times.

Delays

While we strive to deliver orders promptly, shipping delays may occasionally occur due to factors beyond our control, including weather conditions, carrier delays, customs processing, or other unforeseen circumstances.

We appreciate your patience and understanding if delays occur.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. Brightwell Beauty is not responsible for delays or additional shipping charges resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible at support@brightwellbeauty.us. We’ll work with you and the shipping carrier to help resolve the issue.

Contact Us

If you have any questions regarding shipping, please contact us at:

Email: support@brightwellbeauty.us

We aim to respond within 1–2 business days.